If an emergency occurs out of office hours i.e. total loss of power, electrics unsafe (unable to isolate), water leaks (not containable), tap/s running full bore (unable to isolate), blocked WC (no other WC in property), no heating or hot water (during winter season – no other sources), and unsecure property you may contact one of the numbers listed below.
Alternatively, you can get your own contractor out to sort the problem and supply us with an invoice for the works. Please note that these services should only be used in an actual case of Emergency, out of office hours.
These numbers should not be used for routine maintenance and repairs, which should be reported to us on 0141 632 2250 or email@example.com
Aiden Locksmiths 07930 117945
Re-imbursement will be offered to tenants on provision of a relevant receipt.
Should the call out not be deemed an emergency, then the out of hours portion of any charge will not be reimbursed.
National Gas Emergencies (24 hour line) – 0800 111 999
If you smell gas or think that you may have a gas leak somewhere, then you should call the National Gas Emergency line straight away. Open your windows and doors to let air in, make sure all gas appliances are turned off and turn the gas off at the mains if possible. Do not turn lights on or off and avoid using other electrical switches and appliances as this could trigger an explosion. Do not smoke, light a match or use any other naked flame.
Contact Scottish Water
Contact Glasgow City Council
If you are experiencing night time, anti-social behaviour from your neighbours and wish to report this whilst the incident is occurring please contact the Police on 101.